Your home is your investment.

We want to ensure our new homeowners experience an easy and seamless transition. First, email us at joinus@surforsound.com. We will provide a revenue and profit projection for your home, our commission rate, and other supporting documents for your review. When you're ready, we will ask you to sign an electronic management agreement that can be quickly and conveniently accomplished on your phone, tablet, or computer. 

No. Airbnb does not allow us to represent your home directly, which means we cannot uphold the level of service, communication, and guest care that defines our standards. Their platform structure limits our ability to manage the full guest experience, resolve issues proactively, or maintain the standards that protect your home and your revenue.

Airbnb also requires that they serve as the merchant of record, which gives them full control of your rental income. They hold all guest payments until after the stay and reserve the authority to issue refunds or discounts.

By choosing not to list homes on Airbnb, we preserve the integrity of the guest experience, maintain direct oversight of your home, and ensure that your revenue is handled securely and transparently.

Yes. We provide a complimentary parallel presence for your home on Vrbo, which expands visibility to a high‑intent audience while preserving the elevated service standards that define our program. Our standing as a Vrbo Premier Host, earned through consistently exceptional guest reviews, strengthens placement and booking performance for every home we represent. Once a reservation is made, Vrbo immediately transfers the guest relationship to our team, allowing us to manage communication, service, and the full guest experience from the very first touchpoint.

We charge a flat rate commission to our homeowners on all bookings that is inclusive of the vast majority of services for you and your home. These services include but are not limited to:

• Marketing your home, including a descriptive write-up for your listing on our website, a parallel Vrbo listing, photography & drone photography, social media postings (Facebook, Instagram etc.), Google and other third-party advertising outlets
• Coordination of all maintenance logistic activities to include guest related concerns, investigation of all reports regarding issues at the house, homeowner projects requiring bids/estimates, coordination with contractors, dispatching SOS technicians, as well as securing and dispatching outside vendors/contractors, etc.
• Cleaning and inspecting of your home after every paid reservation. Our housekeeping managers and coordinators are at your service, restocking items such as coffee makers, toasters, blenders, mattress pads, pillows and pillow protectors as necessary, all sold at a modest mark-up and no charge to deliver. We'll also arrange vendor services like carpet cleaning, deep cleans, etc.
• All accounting functions such as monthly disbursements, online owners' portal, monthly statements, year-end statement, 1099, etc.

Surf or Sound Realty offers a level of property care on Hatteras Island that stands apart in both expertise and execution. As a locally owned and operated company with 47 years, we understand the island, its homes, and the expectations of homeowners and guests.

With three office locations on Hatteras Island, our teams are deeply rooted in the Outer Banks community and bring exceptional hospitality experience to every home we manage. Their commitment, professionalism, and specialized skills ensure your home receives seamless attention.

This combination of local insight, personalized care, and dedicated on-island support creates a standard of property management that consistently outperforms competitors and elevates the experience for both homeowners and guests.

There is no one better on Hatteras Island at marketing new construction homes than we are. At no extra cost we start reviewing, advising and supporting homeowners from the start of design all the way through to the Certificate of Occupancy. This includes:

• Reviewing floorplans and elevation drawings and providing feedback to maximize the marketability and subsequent income and ROI on the home
• Developing and customizing artist renderings, elevation drawings, complimentary floor plan drawings, similar to photos from comparable homes in our program, written description, and amenities list to make your home available for bookings on our website
• Scheduling and taking periodic "progress photos" of the interior and exterior as the project moves along to update you and your home's listing on our website